Firms and professional practices: focus on your files, not your IT problems.
An inaccessible file, a misdirected call or a staff member leaving can tie up a whole practice team. Skill Group helps you organise tools, access and day-to-day support around your work.
Respect the reality of your profession.
An accountancy firm, an architecture practice and a law firm do not use the same software or handle the same documents. We start with how you work, your deadlines and the people who understand your professional constraints.
The need may be limited to a few workstations or cover several offices. What matters is knowing which tasks depend on which tools and who can authorise changes.
Find documents easily and keep control of access.
Files may be spread across a server, applications and shared spaces. The set-up must make clear where things are stored, who has access and how people work together. A new arrival, a departure or a temporary assignment deserves a known process.
Support with Microsoft 365 can help with this organisation where the tool suits the need. It does not remove the need to examine the specific requirements of your files and communications.
Prepare for deadlines without piling up incidents.
Filing periods, project submissions or client meetings: the times when work peaks need to be known. Device monitoring and sensitive operations can be scheduled with these constraints in mind.
Managed IT for your practice defines the equipment covered, the request channel and coordination with your business software vendors. It must distinguish routine assistance from changes that require a project.
Stay reachable and mobile.
Call handling can be organised around working hours, roles and staff availability. For remote working, access and equipment should be assessed alongside authorised uses. The aim is to make things work clearly, including when someone is working away from the office.
Be ready to discuss file recovery.
Which documents need to be recovered first, and who confirms they are usable? The question of backup and restoration must be tied to the practice's work. Existing arrangements, their scope and the agreed checks are reviewed with the people responsible.
Any particular professional, confidentiality or hosting obligations still need to be analysed for your practice. Choosing a solution does not by itself imply general compliance.
What you need for a first conversation.
Tell us your profession, approximate headcount, number of offices and main software. Describe a common problem or a deadline to prepare for. Do not send client files, medical data or confidential documents through the form.
Your questions
Can you work with our business software vendor?
The project identifies the vendor's role and the possible ways of exchanging information. Access and interventions remain subject to the vendor's authorisations and conditions.
Do we have to move all our files to the cloud?
No. The choices depend on how you work, your applications and the requirements of your profession.
Does this service automatically cover a medical practice?
No. The data processed and any specific requirements must be studied before defining the environment and its providers.
Got a digital issue? You don’t have to work out who should handle it.
Describe your situation in your own words. The Skill Group team will get back to you to talk it through.