Start with your problem. Not with a technology.
You don't need to know whether the issue involves the cloud, the network or software. These situations help start the conversation in concrete terms.
Our connection keeps dropping
Are calls, applications or certain workstations affected? Gather the symptoms to prepare a coordinated investigation.
ExploreOur IT is slowing us down
A specific task takes too long. Let's identify the uses concerned before choosing what to change.
ExploreWe want to change provider
Let's prepare the contracts, documents, access and handover criteria.
ExploreWe are opening or bringing sites together
Let's build a common framework that takes each site's constraints into account.
ExploreWe re-enter too much information
Let's choose a repetitive task and examine its rules before launching an automation.
ExploreWe have too many points of contact
Let's review responsibilities and dependencies from scratch to regain clear oversight.
ExploreGot a digital issue? You don’t have to work out who should handle it.
Describe your situation in your own words. The Skill Group team will get back to you to talk it through.